Customer Reviews

OVERALL SATISFACTION RATE
#1  in the category
99.2%

Base on 1815 Customer Reviews by


5
96.4% (1753)
4
2.8% (48)
3
0.4% (7)
2
0.3% (6)
1
0.1% (1)

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All Reviews(1815)
Product Quality (868)
Customer Service (649)
Shipping & Delivery (410)
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5 stars
Superb customer-focused service!
Hockessin, DE
24 hours ago
Unsurpassed customer service. Could not be happier with the speed at which my questions were answered or how fast my order was fulfilled; had the product in my hands 3 days after the order was placed.
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5 stars
Exceeded expectations
Sanford, FL
47 hours ago
Great quality, arrived on time. It exceeded my expectations.
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5 stars
Excellent product
Middle River, MD
48 hours ago
Excellent product, fast delivery on express mail. Packaging is perfect. Speedy reviews and quick customer aervice via email. Very happy with this company and their product.
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Reply from Crystal Central LLC
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3 stars
my 3rd box was tampered with and…
Gardena, CA
66 hours ago
my 3rd box was tampered with and scothctaped on pick up and that is not acceptable cos the contents looked horrible
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Reply from Crystal Central LLC
Hi Vicky:

We are sorry to hear about the situation.

While FedEx does perform random check for security reasons, it appears that your package might be very badly mistreated.

Could you please send us a couple images highlighting the damages? We will evaluate and follow up with the corrective actions to make sure you are satisfied with our products and service.

Thanks again for your business!

Crystal Central Team
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5 stars
You are now our go to company!!!!
Hanford, CA
70 hours ago
You are now our go to company!!!!
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Reply from Crystal Central LLC
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5 stars
Excellent product
Marlboro, NY
72 hours ago
It came in the box as shown when they sent me the email so I can see it before I approved of it.
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Reply from Crystal Central LLC
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5 stars
Thank you so much for you help…
Oakland, CA
72 hours ago
Thank you so much for you help designing this plaque, it look beautiful!!!
Good Job Crystal Central!!! :-)
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Reply from Crystal Central LLC
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5 stars
Fast and friendly service!
Waxahachie, TX
4 days ago
Fast and friendly service!
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5 stars
I love the crystal that was received…
Florissant, MO
4 days ago
I love the crystal that was received from Crystal Central. The modification process was easy and customer service was very helpful.
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Reply from Crystal Central LLC
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5 stars
Very easy to deal with and the product…
Washington, DC
4 days ago
Very easy to deal with and the product looks great. Prices are also cheap considering the quality of the work.
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Reply from Crystal Central LLC
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1-10 of 1815 Reviews