1. You may choose the "Let Us Design It For You" option in the online "Personalization" tool, or you can e-mail us at CS@CrysalCentral.com. Our experienced artists will prepare the artwork proof for your review and approval.
2. No production is ever started without your final approval. You will always have the option to make changes once you receive your initial proof.
How can I revise the clip art in the "Personalize It" tool?
1. The clip art is a JPEG image. It can’t be revised in the "Personalization" tool.
2. Please use the "Add Comment" box to specify what you would like to change.
3. After the order is placed, we will email a proof for your approval by 8am next biz day.
Can you engrave foreign/special characters?
1. Yes, we can.
2. After you've placed the order, please email us your personalization requirements at CS@CrysalCentral.com. Please attach the file that contains the foreign/special characters in a Word document, PDF or text format.
3. Our "Personalize It" tool is tailored for the English language only. Your foreign/special characters may not exhibit accurately using the online tool.
How much does the personalization cost?
1. Personalization fees are built into the price of the product you purchase.
2. There is no extra charge for personalization.
How many characters can I engrave?
1. We don't have a set limit on the number of characters you may engrave.
2. Our design team will attempt to best accommodate your personalization needs.
3. We will advise if there is any issues during the proof email exchange.
After I receive the proof, how can I make revisions?
1. You may simply reply to the proof e-mail or call customer service at (855) 855-2288 with any revisions you have.